Technology Work Orders

  • Employees can request help with any technology related issues by submitting a work order through the Help Desk. Email work orders to Every Technology department member receives the notifications. Sending an email to a single Technology member is not the most efficient way to ask for help.

    Please include the following information with your work order:

    • Full Name
    • Phone Number / Extension
    • Campus / Department and Room Number
    • Work Order Type and Description
      • Examples: Computer Service/Repair, Printer Service/Repair, Login Assistance, Phone (include an Extension #), Promethean, iPad, Voice Mail, Reset Password (specify which password and include your user name), etc.
      • Tip: Please be as specific as possible with your work order 

    Maintenance Work OrdersSchool Dude

    • Maintenance and/or Custodian work orders should be submitted through School Dude.
    • Contact the Maintenance and Operations department at (512) 281-9760 for assistance with School Dude.
    • Please do not submit Maintenance / Custodial work orders to the Help Desk.